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Unit D17 J31 Park, Motherwell Way, West Thurrock, Essex, RM20 3XD

How It Works

While You Wait Service - How It Works

For selected devices (Mainly Apple iPhones) We can come and repair your device in your own home or workplace, all we need is a table and chair in good light.

Book Your Repair

Send a quotation request using the quotation wizard on our home page, if you are happy with the price then we will arrange repair locally.

Appointment Scheduled

An appointment will be scheduled at the earliest opportunity, if before 1pm it will normally be the same day unless we are fully booked.

Your Device is Fixed

Our technician will bring the parts and tools to your home or workplace and will complete the repair while you wait at the scheduled time.

Device is Repaired in Less than 1 Hour

That's it, in less than 1 hour your device is repaired and tested and back up and running and payment can be made by cash or card.

Same Day Collection & Drop Off Service - How It Works

No need to search for a shop, get stuck in traffic in your lunch break or drive up and down the high street looking for parking, we come to you at your home or workplace and drop it off the same day*

Book Your Repair

Send a quotation request using the quotation wizard on our home page, if you are happy with the price then we will arrange collection locally.

We Collect Your Device

Our driver will visit your home or workplace to collect your faulty device and bring it immediately back to our workshop for repair.

Your Device is Fixed

Our experienced electronic technicians will repair your device using high quality tested parts and completing a full quality check.

Your Device is Returned the Same Day

Providing you were able to place your order before 12pm we will return your repaired device back to you the same day.

Next Day Postal Service - How It Works

Our next day service includes FREE fully insured Royal Mail 24 hour Tracked postage service to return your device back to you the Next Day - Guaranteed!

Book Your Repair

Request a quote using our quotation wizard by clicking the button on our home page, once you are ready to go ahead with the repair you can then send your device to us by post.

Send Your Device

Once you have accepted the quote you can send your device by post, you can choose your own courier and we recommend a tracked and insured service.

Your Device is Fixed

We receive your device the next day and our qualified technicians will repair the quoted fault that day then send it back to you the same day by Royal Mail Next Day service.

Your Device is Returned the Next Day

You will receive your repaired & tested device via Royal Mail Next Day Tracked service, the total turnaround time will be 3 days for this service.

* Same day repair will be offered if the part required for the repair of your device is in stock and the quotation request is accepted before 12pm midday.  If a part needs to be ordered we will arrange same day repair of the device on the day the part is due to be received at our workshop, this is also the case for While You Wait repairs if the part was not in stock at the time of your request.  Same Day Repair means that the repair of the device will be completed within 24 hours, we may collect the device in the afternoon of day 1 then return it before that time on day 2 within 24 hours.  This will be advised during the quotation process.